Terms and Condition

reseller-banner-img

Terms and Conditions

1. Introduction
Welcome to Hostcupid. These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or using our website and services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our website or services.

2. Definitions
"Hostcupid", "we", "our", or "us" refers to Hostcupid Web Solutions Private Limited. "Services" refers to all hosting solutions, including but not limited to Shared Hosting, VPS Hosting, Reseller Hosting, and related services offered by Hostcupid. "User" or "Customer" refers to individuals or entities who access or use our website or services. "Website" refers to the Hostcupid website located at hostcupid.com.

3. Services

3.1. Service Description
Hostcupid offers a range of hosting services designed to meet the needs of various users. These services include, but are not limited to, Shared Hosting, Reseller Hosting, VPS Hosting, Dedicated Servers, and domain registration services.

3.2. Service Availability
We strive to ensure that our services are available 24/7. However, we cannot guarantee uninterrupted access due to potential issues beyond our control, including but not limited to, network failures or technical difficulties.

3.3. Service Modifications
Hostcupid reserves the right to modify or discontinue any aspect of our services at any time. We will notify you of significant changes that may affect your use of the services.

4. Account Registration

4.1. Eligibility
To use our services, you must be at least 18 years old or have the consent of a parent or guardian. By registering an account, you warrant that you meet these eligibility requirements.

4.2. Account Information
You are responsible for providing accurate, complete, and up-to-date information during the registration process. It is your responsibility to keep your account details secure and confidential.

4.3. Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.

5. Payment and Billing

5.1. Fees
By subscribing to our services, you agree to pay the applicable fees as outlined in our pricing plan. Fees are subject to change, and we will notify you of any changes to our pricing.

5.2. Billing Cycle
Our services are billed on a recurring basis. You agree to pay for the entire billing cycle at the beginning of each period. Failure to make timely payments may result in suspension or termination of your services.

5.3. Refunds
Refunds are subject to our refund policy. Please review our Refund Policy for details on eligibility and the process for requesting a refund.

6. Use of Services

6.1. Acceptable Use
You agree to use our services only for lawful purposes and in accordance with our Acceptable Use Policy. You may not use our services to engage in any activity that is illegal, harmful, or disruptive.

6.2. Prohibited Activities
The following activities are strictly prohibited:

  • Using our services to transmit or store illegal content.
  • Engaging in any form of hacking, phishing, or other malicious activities.
  • Violating any applicable laws or regulations.

7. Intellectual Property

7.1. Ownership
All intellectual property rights related to our website and services, including but not limited to, trademarks, logos, and content, are owned by Hostcupid or its licensors. You may not use our intellectual property without our express written permission.

7.2. User Content
By using our services, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, and display any content you upload to our platform for the purpose of providing our services.

8. Termination

8.1. Termination by User
You may terminate your account at any time by following the process outlined in your account settings. Termination will not affect any fees that have already been paid.

8.2. Termination by Hostcupid
Hostcupid reserves the right to terminate your account or suspend your access to our services at any time if we believe you have violated these Terms or if required by law.

9. Limitation of Liability

9.1. No Warranties
Our services are provided "as is" without any warranties, express or implied. We do not guarantee the accuracy, reliability, or availability of our services.

9.2. Limitation of Liability
To the fullest extent permitted by law, Hostcupid shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or inability to use them.

10. Indemnification
You agree to indemnify and hold Hostcupid, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses arising out of your use of our services or any violation of these Terms.

11. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any significant changes, and your continued use of our services constitutes acceptance of the updated Terms.

14. Contact Information
If you have any questions or concerns about these Terms or our services, please contact us at:

Email: support@hostcupid.com
Phone: [Your Phone Number]
Address: [Your Address]

product-detail-img2

Privacy Policy

1. Information Collection
We collect personal information when you use our services, including your name, email address, and payment details. This information is used to provide and improve our services.

2. Data Usage
Your data may be used for billing purposes, customer support, and to send you updates about our services. We do not sell or share your personal information with third parties without your consent.

3. Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

4. User Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@hostcupid.com.

5. Changes to Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated Privacy Policy.

product-detail-img3

Refund Policy

1. Eligibility
To be eligible for a refund, you must request it within 30 days of the purchase date. The product or service must be unused and in its original condition.

2. Refund Process
To request a refund, you must contact us with your order details. We will review your request and determine eligibility. If approved, the refund will be processed within 7-10 business days.

3. Non-Refundable Items
Certain services or products may be non-refundable, as specified on our website or service agreements.

4. Contact Information
For any questions regarding refunds, please contact us at info@hostcupid.com.

DMCA Policy

DMCA Policy

1. Copyright Infringement
If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at info@hostcupid.com. We will respond to DMCA notices in accordance with applicable laws.

2. Notice Requirements
Your DMCA notice should include a description of the copyrighted work, the infringing material, and your contact information. Failure to provide sufficient information may result in delayed processing of your complaint.

3. Counter-Notice
If you believe that content has been removed in error, you may submit a counter-notice to info@hostcupid.com. We will review the counter-notice and may restore the content if we determine it was removed incorrectly.

4. Contact Information
For any questions or concerns regarding DMCA notices, please contact us at info@hostcupid.com.